One of our Agents may ask you for a Support Pin to be able to help you with your account request. To locate this pin you would need to: Login to yo...
Mon, 30 Aug, 2021 at 1:00 PM
Step by Step Guide: How to update your phone number. When you are entering your mobile phone number: You do not need to enter the + symbol or the f...
Mon, 30 Aug, 2021 at 1:00 PM
If you even need to provide us with additional documents, you would need to go to the Documents tabs. Click on Documents. . Select the type of documen...
Mon, 30 Aug, 2021 at 1:03 PM
We try to have our clients' accounts approved within the same business day. In some cases, it may take longer. If you do not hear anything from us afte...
Thu, 26 Nov, 2020 at 1:26 PM
Before you can change the leverage on your account, you need to make sure that you do not have any open trades on the MetaTrader account you are going to ch...
Mon, 30 Aug, 2021 at 3:30 PM
Before you transfer the funds into your MetaTrader account, please ensure the funds are available in your wallet. Step-by-Step Guide: Click on Inte...
Mon, 30 Aug, 2021 at 3:31 PM
Before you can remove one of your MetaTrader accounts, please ensure that you have no active trades on that account and that you have withdrawn all of your ...
Mon, 30 Aug, 2021 at 3:32 PM
If you would like to update your personal details our Team is always available to guide you through the process. You may be requested to provide further...
Thu, 26 Nov, 2020 at 1:27 PM
There are 3 different kinds of Internal transfers that you can do on your account. Click on of the below links for a step-by-step guide. From your Wall...
Thu, 26 Nov, 2020 at 1:27 PM
Step-by-Step Guide: How to change your marketing preferences.. Click on Settings. Scroll down to the bottom and you will see "Contact Preferen...
Thu, 26 Nov, 2020 at 1:27 PM