In order to ensure that all e-mails containing your account's login information and other relevant important information to be easily located in your primary inbox, we suggest you to "safe-list" our emails in your Protonmail account. 

  1. Click on Settings.
  2. Go to Filters.
  3. Click Add.
  4. Type our email inside the box:
  5. Click Save.

After doing the above, incoming emails from the same recipient will no longer end up in the Spam folder.