In order to ensure that all e-mails containing your account's login information and other relevant important information to be easily located in your primary inbox, we suggest you to "safe-list" our emails in your Outlook account. 

  1. Click on Spam.
  2. Open our email.
  3. Click It's not junk.

After doing the above, incoming emails from the same recipient will no longer end up in the Spam folder.