Step by Step Guide: How to update your phone number.


When you are entering your mobile phone number:


  • You do not need to enter the + symbol or the first 2 digits of the country code, meaning the first 2 zeroes (00).

    For example, if your number is:




Also, after you have successfully updated your phone number and you prefer to set up Two-Factor Authentication via SMS, you can do so.


How to activate Two-Factor Authentication via SMSClick here.


If you already have Two-Factor Authentication enabled via an authentication app, you will need to disable that first before you can enable via SMS.


How to disable Two-Factor Authentication via an Authenticator app: Click here.



We are available 24/7 via Live Chat/email if you need any assistance with your account or any other query that may arise.