Two-Factor Authentication is an extra layer of security added to the login process and is mandatory on all accounts. You will need to have a method active on your account whether it is via an authenticator app or via SMS.

Step by Step Guide: How to disable two-factor authentication on your account.



  1. Click on Settings

  2. Click on Disable 2FA.

  3. Go onto your authenticator app and enter the 6 digit code that is requested on your account.  

  4. Click on Disable.




We are available 24/7 via Live Chat/email if you need any assistance with your account or any other query that may arise.