There are a few reasons why your client is not showing on your account, please refer to one of the below reasons and if your client informs you that the below has been actioned correctly, please contact us for further assistance.
Please check that your client has:
- Fully completed the sign-up process.
- Signed up using your unique referral link.
- Created a Live Metatrader account (Your client would have needed to set up Two-factor authentication and deposited funds into their account).
We are available 24/7 via Live Chat/email if you need any assistance with your account or any other query that may arise.