To be able to set Two-Factor Authentication using an Authenticator App, you would need to download a 3rd-party application to be able to set this up.
For example, you could download and install Authy, Microsoft Authenticator or Google Authenticator etc and you would be able to find these by searching the internet if you are using a desktop/laptop or the Google Play Store or Apple Store if you are using a mobile tablet device.
If you would prefer to set up Two-Factor Authentication via SMS, tap here.
Step by Step Guide: How to set up Two-Factor Authentication using an authenticator app.
When you are logged into your PinkForex account, you will need to do the following: You would need to have already downloaded your authenticator app before proceeding with the below.
- Tap the 3 horizontal lines.
- Tap Settings.
- If you are on a desktop computer scan the QR Code with your device, whereas if you are on your phone tap Unable to scan to manually insert the token.
- Go through the steps the app shows you to save PinkForex on your device then enter the 6-digit code that is shown on your device in the box on your PinkForex account.
- Tap on Submit.
Once that has been done a notification will show up on the top of the screen stating that Two-Factor Authentication has been enabled.
If your app does not let you scan the QR code and it asks you to input a code, you will need to tap on “Unable to scan?” and enter the code that is shown on your PinkForex account onto your phone then enter the 6-digit code the app will provide you with into the box on your PinkForex account.
We are available 24/7 via Live Chat/email if you need any assistance with your account or any other query that may arise.